Hello, I'm

Technical Support | Web Dev | Data Analysis

View Resume
// Education
BS & MS in Computer Science @WSU
Expected Graduation: May 2025
// Skills
PythonSQLData AnalysisAI/MLReactHTML/CSSWeb DevelopmentMobile DevelopmentTechnical Support
// Projects
Human Emotion Detection
LivingAtlas Web Application
AI-Powered design learning platform
HypeHaven E-Commerce Website
Portfolio Risk & Return Analysis
YouTube Video Analyzer

About Me

Profile

I'm a Master's student in Computer Science with a passion for solving technical challenges and building innovative solutions. My journey has equipped me with hands-on experience in Technical Support, Web & Mobile App Development and Data Analysis & Visualization.

Leveraging a diverse technology stack, I develop user-friendly web and mobile applications. As a technical support specialist, I've assisted university-wide users by resolving issues ranging from network troubleshooting and MFA configuration to VPN connectivity, account management, and AV support for large lecture halls.

Innovator

Developed cutting-edge applications, including a real-time emotion detection system with 65% accuracy using deep learning and a large-scale YouTube analyzer processing 647,000+ videos.

Problem Solver

Provided technical support to 20,000+ university users, resolving 3,700+ issues with a 4.9/5 satisfaction rating, while improving IT workflows and user experience.

Team Leader

Led teams in delivering high-impact projects such as LivingAtlas and the HypeHaven Ecommerce website, driving collaboration and achieving measurable results.


Skills

Programming Languages

  • Python
  • SQL
  • JavaScript
  • HTML
  • CSS

Technical Skills

  • Technical Support & Troubleshooting
  • Helpdesk Operations
  • Data Analytics
  • Web/Mobile App Development

Tools & Technologies

  • React
  • Azure
  • Jira
  • GitHub
  • Okta
  • Twilio
  • TensorFlow
  • MongoDB

Certifications

  • Google Cloud Essentials
  • CompTIA A+ (In-progress)
  • IBM Data Analyst Professional (In-progress)
Always learning. Always growing.

Projects